Policies, Terms and Conditions
Credit Cards
We accept credit cards as a form of payment. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Links
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that One Stop Epoxy is not responsible for the operation of, or content located on or throughout any such site.
Multiple Product Orders
For multiple product orders, we will make every attempt to ship all items contained in that order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge will be applied to the first product(s) shipped on a multiple shipment order.
Order Acceptance Policy
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. One Stop Epoxy reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
Other Conditions
These conditions will supersede any terms and/or conditions you include with any purchase order, regardless of whether this store signs them or not. One Stop Epoxy reserves the right to make changes to this site and these conditions at any time.
Out-of-Stock Products
We will ship your product as it becomes available. Usually, products ship by the next business day. However, there may be times when the product you have ordered is out-of-stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
Privacy
We keep your personal information private and secure. When you make a purchase from One Stop Epoxy, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your order(s), to keep you updated on your purchases and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to this store. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.
We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
Privacy on Other Web Sites
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy for more information. One Stop Epoxy is not responsible for the actions of third parties.
Returns
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship. Fulfillment mistakes that may be made which result in the shipment of incorrect products to you will also be accepted for return.
Shipping Policy
Shipping Time -- Most orders will ship the next business day, provided the product ordered is in stock. Orders are not processed or shipped on Saturday or Sunday, except by prior arrangement.
We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by this site or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.
Shopping Cart Help
This online store is powered by Shopify. The Shopify ecommerce solution provides the means to power this One Stop Epoxy but is in no way responsible for the activities/content found within. All content found on this site; including products, web copy, promotions etc., is the sole property of One Stop Epoxy and has no direct ties to Shopify as a company. If you have any questions about what appears inside this store, please contact us directly from our contact us page.
Taxes
Our store will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state/province where One Stop Epoxy holds a presence. For orders shipped to other areas, you (the shopper) are solely responsible for any sales taxes and/or other taxes that may apply.
Typographical Errors
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, One Stop Epoxy shall have the right to refuse or cancel any orders placed for products listed at the incorrect price. One Stop Epoxy shall also have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, One Stop Epoxy will issue a refund to your card in the amount of the incorrect price
Summary
By placing an order with One Stop Epoxy, LLC, the Buyer is agreeing to the following Terms and Conditions of Sale. These Terms and Conditions of Sale shall apply to all sales by One Stop Epoxy, LLC to the Buyer.
Any differing conditions or terms the Buyer may expect, accept, or operate by elsewhere shall not apply. One Stop Epoxy, LLC reserves the right to cancel any online sale.
We may request state issued picture identification that must match the credit card used to purchase. In addition we may also request an accompanying Credit Card Authorization, or for payment to be made through Zelle or other forms of electronic funds transfer.
Our shipping policy is as follows. Title to Products and risk of loss or damage shall pass to Buyer upon receipt by Buyer or Buyer’s designated carrier from One Stop Epoxy’s facility.
Any delivery or shipment dates stated in Purchase Orders or given by One Stop Epoxy are estimates only and One Stop Epoxy, LLC is not liable for any shipping delays, loss, damage, cost, or expense for any failure to deliver in accordance with the given delivery or shipment date, terms, or expectations thereof.
One Stop Epoxy, LLC assumes no responsibility for items that may be damaged in transit or stolen after delivery has been made. We are not responsible for theft of items left unattended after delivery has been made. We are not responsible for theft by “Porch Pirates”.
All claims, questions, concerns, or complaints regarding shipping related issues are between the Buyer and Shipping or freight provider.